ShipMatrix - Parcel Shipment Visibility Solutions

ShipMatrix has customers from all verticals, from pharmaceuticals to retail to manufacturing to technology, and in all 50 states, including Alaska and Hawaii. Our high rate of customer retention is testament to the quality of our products and most importantly our people. We work hard to maintain the highest standard of service for you, the customer.

The proof is in the numbers…read on for some of our greatest successes!

"We are coming up fast on the three year anniversary of our formal business relationship with ShipMatrix...we have near-universal visibility of our considerable small package spend through the ShipMatrix application and the inside track on the transportation industry with SJ Consulting. We are better stewards of our business with the powerful combination of ShipMatrix and SJ Consulting.

ShipMatrix is a really valuable tool for a company with transportation spending as fragmented as ours. We use ShipMatrix as a data source, a monitor for issues and a means of identifying cost reduction opportunities. We find that it is nearly impossible to go into ShipMatrix without finding something we can improve in our operation. The ShipMatirx team is an extension of our team. We look forward to years of collaboration."- VP, Corporate Transportation & Logistics

"In light of our recent decade long anniversary celebration, we...thought it would be appropriate to recognize you personally, as well as the Ship Matrix team, for truly being a real partner in the pursuit of capturing invaluable electronic small package data."

"We truly believe we are years ahead of our competition because of the many enhances made [by ShipMatrix] over the last ten years." - VP of Transportation

Our client, a multi-million dollar drug store chain with years of record sales and earnings is considered the leader in innovative drugstore retailing. However, rapid growth created a logistical nightmare, not to mention difficulty understanding and managing shipping spend. The client’s goals were simple: To streamline and capture their parcel data to better understand their shipping costs and ensure that they were only paying for necessary services.

Last year, ShipMatrix identified several hundred thousand in savings from streamlining this clients shipping operation. Additionally, the reporting information from the client’s parcel data has allowed them to identify areas for better management of carrier express and accessorial charges, adding to the bottom line savings provided by ShipMatrix.

"It has been almost ten years since I was first introduced to ShipMatrix when you made an impromptu visit to my office... Since then, we have developed a relationship that continues to pay dividends today."

"I believe the unique blend of industry insight, flexibility, and execution continues to distinguish ShipMatrix as the premier shipment visibility technology. Thank you for your support ... and I look forward to continuing our mutually beneficial relationship for many years." - Director, Transportation

A multi-billion dollar international client is a leading provider of products and services to the scientific-research community. This client ships thousands of packages a day, to thousands of customers a day. Because of the vast amount of package data, even with a fully staffed logistics office and a high level of cooperation from parcel carriers, the company could not accurately compute carrier performance metrics. Additionally, this company was interested only in an in-house technology solution, to avoid the release of proprietary shipping information.

With ShipMatrix, they now produce an on-time performance report by carrier and level of service. ShipMatrix software allows them to compare and verify the delivery information provided by the carriers and confirm the accuracy of the on-time performance. Additionally, the package information is posted to their internal package database with vital delivery information to provide enhanced documentation for the Customer Service; Accounting; and Logistics departments. ShipMatrix technology allowed the client to reduce its quarterly shipping expenses, while enhancing on-time performance.

"We very much value our relationship with Ship Matrix. The software and communication service you provide gives us valuable data and peace of mind that our Transportation Model is working as designed and expected." - Logistics Manager

Providing Shipment Visibility Since 1999

Success Stories

Customer satisfaction is our highest priority