For matters of technical support, please use the form below.
For other matters, please send an email to info@shipmatrix.com.

Name* Company* Email* Phone*

* indicates a required field

What section of the program are you having trouble with? Check all that apply. Install Setup Import Tracking Printing

What carrier(s) do you have active? Check all that apply. UPS FedEx ......Express FedEx ......Ground DHL USPS

What version of the program are you using? MyShipMatrix ShipMatrix EasyTrack ShipMatrix Enterprise

What operating system are you using? Windows 98 Windows 2000 Windows NT Windows ME Windows XP Windows Vista

Explain the problem: