ShipMatrix objective is to help you build a great relationship with your customers AND your carriers through 100% on-time delivery and 100% invoice accuracy. We do this by providing you with desktop software applications that you need to make informed and effective decisions on your shipping operations thereby eliminating the cost, time and frustration associated with inefficiencies and errors.

The parcel and LTL carriers are spending billions of dollars on IT to enhance their ability to provide better service to customers and gain control over their operating cost. ShipMatrix provides shippers an opportunity to leverage that investment for similar benefits to their customers.

Service Performance

Let the visibility provided through ShipMatrix software solutions help you achieve your goals of improved shipping operations and 100% on-time delivery. Enjoy the benefits of quickly and easily drilling down to transaction details, carrier performance, most optimal service options, and much more! Take control of your operation, and optimize your shipping capabilities with ShipMatrix and enhance your relationship with the carriers.

Invoice Verification

ShipMatrix Invoice Reader takes the complexity out of your carriers’ invoices to help you control your costs and attain 100% invoice accuracy. In addition to gaining valuable insight into your rates and surcharges, you obtain the ability to group, breakdown, verify, compare, and reconcile all of the information provided by your carrier. Use these analytical tools to work with your carriers to eliminate invoice errors and avoid the cost and time with checking every invoice for accuracy of billing on a weekly basis.

Misconceptions with GSRs

When you ship a package, your goal is not to collect on a guaranteed service refund. Too often, shippers put undue amount of effort and money into recovering GSRs rather than working with carriers, consignees and internal shipping departments to eliminate the problems that cause service delays.