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ShipMatrix Enterprise is a shipment visibility software solution that delivers to your bottom line. With total visibility of your shipment, you can reduce shipping expenditures, better manage carrier relations and increase customer satisfaction.
The ShipMatrix Enterprise application was designed for organizations that ship several thousand packages a week from a single or multiple locations, and need to analyze the shipping activities at each distribution center or from corporate headquarters.
ShipMatrix Enterprise also provides shippers with valuable carrier and shipment analysis. Our software provides on-time service results, in-transit data to identify overdue packages, packages lacking delivery confirmation, packages lost and undetected by consignees, packages delayed due to errors in shipper's own operation, packages charged for accessorial services, and other shipping exceptions.
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Do-it-yourself Tracking Software: shipper controls tracking process
Multi-Carrier (UPS, FDX, DHL, USPS)
Multi-Site (tracks hundreds of shipping locations with one file)
Shipment Event Visibility - Guaranteed time and date commitment, actual delivery time and date, delivery exception events (e.g. delivery attempt, suite# needed)
Standard Reporting
- On-Time performance reports
- Eligible refund report
- Manifest error report
- Lost package report
- Delivery exceptions report
- Overdue delivery report
Customized Reporting from Data Warehouse
- Tracking archives to MS Access or MS SQL Server database
- Data input fields and ShipMatrix generated delivery event data included
- Enables identification of reasons for delivery failures
- Acts of God (adverse weather, natural disaster)
- Consignee delays (receiver not in, COD money not ready)
- Shipper errors (address corrections, manifest errors)
- Carrier related (misroutes, did not attempt)
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