ShipMatrix - Enterprise

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ShipMatrix Enterprise - Business Intelligence

ShipMatrix Enterprise is a shipment visibility software solution that delivers to your bottom line. With total visibility of your shipment, you can reduce shipping expenditures, better manage carrier relations and increase customer satisfaction.

The ShipMatrix Enterprise application was designed for organizations that ship several thousand packages a week from a single or multiple locations, and need to analyze the shipping activities at each distribution center or from corporate headquarters.

ShipMatrix Enterprise also provides shippers with valuable carrier and shipment analysis. Our software provides on-time service results, in-transit data to identify overdue packages, packages lacking delivery confirmation, packages lost and undetected by consignees, packages delayed due to errors in shipper's own operation, packages charged for accessorial services, and other shipping exceptions.

Multi-Carrier Compliance

Offers total compliance with UPS, FedEx, DHL, and USPS for shipment visibility tracking
Ability to manage resources and react to specific carrier performance

Security

Shipper being in total control offers no disclosure (even accidentally) of proprietary customer database or negotiated contract rates with the carrier
Internal PC-based tracking and reporting provides access security to your companies proprietary information

Savings

Reduced Shipping Expenditures by identification of Service Refunds and Manifest Errors
Identify Billing errors that include: invalid account charges, chargeback fees, incorrect address correction, and other verifiable charges
Post shipment analysis measures the carriers' performance and generates revenue by improved ability to manage resources and the movement of goods
Reduction in labor by simplifying tracking and reporting procedures

Customer Satisfaction

Proactivity monitor package delivery to identify: delivery exceptions, overdue delivery, lost or damaged packages, for a timely follow-up
Provide accurate delivery information and verification of on–time delivery commitments

Delivery and Performance Management

Provides shippers with valuable carrier and shipment analysis. That includes: on-time performance management; service and transit time optimization by carrier and service

Opportunity to convert Express to Ground using the Saver analysis report
Improved customer support with accurate delivery information