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ShipMatrix EasyTrack - Service Guarantees
Shipping Refunds

If you ship a few hundred packages a week from a single location and are primarily interested in processing service failure refunds, ShipMatrix EasyTrack is the solution for you. EasyTrack is designed for easy installation and operation by non-IT personnel. You can either run the program in the background or schedule it to run during off-hours. Compatible with UPS, FedEx, DHL, and USPS manifesting systems, this user-friendly application will help reduce shipping costs.

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Do-it-yourself Tracking Software: shipper controls tracking process

Multi-Carrier (UPS, FDX, DHL, USPS)

Single Site (one shipping origin)

Shipment Event Visibility: guaranteed time and date commitment, actual delivery time and date, delivery exception events (e.g. delivery attempt, suite# needed)

Standard Reporting

  • On-Time performance reports
  • Eligible refund report
  • Manifest error report
  • Lost package report
  • Delivery exceptions report
  • Overdue delivery report

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